Step 1: Remove the Helio from the cradle. Step 2: Hard reset the Helio by pressing the RESET button and ON button for about 1 second. Release the ON button and then RESET button. The Helio is ready to enter the boot loader now. Step 3: Enter the boot loader by holding the UP button and then ON button for 6 seconds. Release both and press the DOWN button. You should see the Helio show "Boot Loader" on the display. Step 4: Place the Helio in the cradle and make sure that the cradle is connected to the PC. Step 5: Run dt. Step 6: Wait around 4 minutes, or until you get the message "Write Check Complete !". If it takes longer that 7 minutes, interrupt dt and start over from step 1. Try a fresh set of Duracell Ultras if you have repeated failures. Step 7: If using Linux, just hit reset. If using VT-OS, hard reset the Helio (see step 2). You can check the OS version from the System Information in the System Setup application.